Service Support
Service Support
Hefei Dream Plus Vision Technology Co., Ltd. is a high-tech enterprise specializing in the research and development, production, sales and technical services of agricultural, industrial intelligent sorting and pet medical machine vision equipment.
Dream Plus Service is a strategic service brand launched by Junmao Vision, which provides comprehensive and professional technical and operational services for end customers and escorts the application of Dream Plus Vision's products. In order to ensure service quality and improve service efficiency, Junmao Vision has formulated a perfect service system and passed the IS09001:2008 quality management system certification. Dream Plus service system to call center as the core, combined with offices across the country, to achieve telephone, remote, on-site a full range of services.
Service Content
01
Delivery of products
02
Hardware design, installation and debugging of products
03
Equipment use training
04
Provide system upgrade services to customers: including system parameters, configuration changes, and adjustments or modifications to existing systems
05
Product hardware troubleshooting, repair, replacement services
Service process
Service Commitment
7x 24 hours
Provide 24-hour door-to-door rapid response, 7x 24 hours customer advisory services, the establishment of user profiles, the implementation of tracking services.
arrive on time
We arrive at the customer site in strict accordance with the agreed time.
Comprehensive maintenance
After troubleshooting, do a comprehensive inspection and maintenance of the machine to ensure good machine condition.
Transparent throughout
Take the initiative to explain the use and maintenance of products to help you understand the regular maintenance of the machine and simple troubleshooting.
Site Clearance
After the service is completed, blow the floating ash everywhere on the machine and clean the site.
Strict acceptance
After the repair is completed, check and accept with the customer to ensure troubleshooting and achieve the desired effect.
Download information
Hefei dream plus co.,ltd
Contact Us
Fax: +86 0551-68581866
Address: No. C, Sinomag Park, 100 meters south of the intersection of Mingchuan Road and Tiantangzhai, High-tech Zone, Hefei City，Anhui Province, China